Saturday, March 28, 2009

A Reflection on Miscommunication

Miscommunication comes in various forms

Although my time in a work setting is rather limited, the general opinion of people I have encountered is that miscommunication occurs as a result of incorrect information being shared. My personal experience with miscommunication is slightly different; it stems from the lack of information being shared. While working on a club community service project, I encountered another form of miscommunication. Individuals working on aspects of the project met each week to report their progress as the deadline approached. Instead of sharing the details of her work, the publicity chair person routinely replied, “I have everything covered. Don’t worry.” The day prior to event, the publicity tasks were still uncompleted. In an effort to make the project a success, a few individuals frantically scrambled to complete the tasks as time was running out. This resulted in some people doing double the amount of work. Luckily the event was a success, but the preparation did not run smoothly. This form of miscommunication and its consequences could have been prevented if honest information had been readily shared in a timely manner.

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